pompa138 Privacy Policy — Our Commitment to Protecting Your Data

This page transparently explains how pompa138 collects, uses, stores, and protects the personal data of users in Indonesia. Please read this policy carefully before registering or using our services.

Last updated: 2024. This policy applies to all users of the pompa138 platform in Indonesia.

1. Data We Collect

When you register and use the pompa138 platform, we collect several types of data to ensure the service runs properly and securely. The data collected includes account information such as your full name, email address, phone number, and date of birth entered during registration.

In addition to account information, we also collect technical data including the type of device you use, operating system, browser type, IP address, as well as session data and access times. This information helps us diagnose technical issues and improve the overall performance of the platform.

Regarding financial transactions in Rupiah (IDR), we record deposit and withdrawal history, payment methods used (including bank name or e-wallets such as GoPay, OVO, and Dana), and transaction verification status. We do not store credit card numbers or sensitive payment data directly on our servers.

Usage data such as pages visited, features accessed, session duration, and in-platform interactions are also collected anonymously for internal analytics and service improvement purposes.

Users access the mobile casino platform at the night market with privacy maintained

2. Purpose of Data Use

The data we collect is used exclusively for the operational needs of the pompa138 platform and to improve the user experience. Primary purposes include identity verification during registration, processing financial transactions, account management, and providing access to all service features.

Data is also used for security purposes, including detecting suspicious activity, preventing fraud, and ensuring that each account is accessed only by its rightful owner. Our security systems monitor unusual usage patterns as part of protecting user accounts.

In addition, data is used to send important account-related notifications, such as transaction confirmations, policy updates, and service information. We do not use your data for third-party advertising purposes or sell it to other parties without your explicit consent.

3. Cookies and Session Tracking

pompa138 uses cookies — small text files stored on your device — to keep login sessions active, remember display preferences, and improve navigation speed between pages. Without session cookies, you would need to log in again every time you navigate to a new page.

In addition to functional cookies, we use analytics cookies that collect usage data in an aggregated and anonymous form. This data helps us understand which features are used most often, where users typically drop off in a flow, and how to improve the platform's design.

You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect platform functionality, such as the ability to stay logged into your account or access certain features. We recommend keeping session cookies enabled to ensure a smooth experience on the platform.

4. Data Storage and Security

All user data is stored on servers with active SSL/TLS encryption, ensuring that data traffic between your device and our servers cannot be accessed by unauthorized parties during transmission. This security system covers login data, account information, and transaction history.

Data is retained for as long as a user account is active and for a defined period thereafter in accordance with legal obligations applicable in Indonesia. When you request account deletion, personal data that is no longer legally required will be deleted or anonymized within a reasonable timeframe.

We regularly conduct internal security audits and update our data protection systems to keep pace with the latest digital security standards. That said, no system is completely immune to cyber threats, so users are also encouraged to keep their own login credentials confidential.

5. Sharing Data with Third Parties

pompa138 does not sell or rent users' personal data to third parties for commercial purposes. However, under certain circumstances, we may need to share some data with technical service partners, such as payment infrastructure providers or identity verification services that work with our platform.

Every third-party partner that receives access to user data is required to comply with data protection standards equal to or higher than our own policy. Data shared is limited strictly to the information necessary to carry out a specific service function, such as deposit verification through a local bank or e-wallet confirmation.

Additionally, we may disclose data to legal authorities when required by applicable law in Indonesia, for example as part of a fraud investigation or in response to a formal request from a competent authority. In such situations, we will endeavor to notify users in advance where permitted by law.

6. User Rights Over Personal Data

As a pompa138 user, you have a number of rights over the personal data we hold. You have the right to access the data we hold about you by submitting a request through our customer service. We will respond to such requests within a reasonable timeframe.

You also have the right to request correction of inaccurate or incomplete data, for example if the name or phone number on record needs to be updated. In addition, you may submit a data deletion request in certain situations, such as if your account has been closed and there is no legal obligation requiring us to retain the data any longer.

To exercise these rights, please contact our support team by email at [email protected] with clear account identification included. If you have further questions about how to manage your data or the rights available to you, please visit the FAQ page also provides useful guidance.

7. Policy Changes and How to Contact Us

pompa138 reserves the right to update this Privacy Policy from time to time to reflect changes in services, regulations, or data protection best practices. Any updates will be published on this page with a revised effective date. Continued use of the platform after an update is published constitutes acceptance of the revised policy.

We encourage users to review this privacy policy page periodically, especially after receiving a policy change notification from us. If there are significant changes that affect how we use your data, we will endeavor to provide clearer notice via email or an in-platform notification.

For questions, concerns, or requests related to the privacy and management of your personal data at pompa138, please contact us at: [email protected]. Our team is committed to responding to all privacy-related inquiries within a reasonable timeframe and providing clear, transparent explanations.